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  2. FAQs: Personal & Family
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FAQs: Personal & Family

Check Out Frequently Asked Questions

Getting Started Guide

  • ★ Getting started with LogMeOnce for Windows, Mac and Linux
  • ★ Getting started with LogMeOnce for iPhone & iPad (iOS)
  • ★ Getting started with LogMeOnce for Android
  • How to use LogMeOnce
  • How to get technical support?

Import and Export data

  • ★ How to import passwords from LastPass
  • ★ How to import passwords from CSV file
  • How to import passwords From 1Password
  • How to import passwords from Dashlane
  • How to import your password from Keeper Security
  • How to import passwords from Avast
See all 12 articles

How to Guides

  • ★ How to install LogMeOnce on other desktop and mobile devices
  • ★ How to change master password
  • ★ How to add applications or passwords
  • How to restore deleted applications, notes and files
  • How to autofill forms
  • How to login to your LogMeOnce account using two-factor authentication
See all 39 articles

General Account

  • How can I change LogMeOnce account email address?
  • How do I cancel my subscription?
  • Refund policy and payment methods
  • Resetting and deleting LogMeOnce account

Mobile

  • How to enable autofill on Android devices
  • How to enable autofill on iPhone and iPad
  • How to add apps, secure notes and credit card on LogMeOnce mobile app
  • How to use autofill for iPhone and iPad
  • LogMeOnce mobile app features (iOS & Android)
  • I have a new device or lost my device
See all 10 articles

Troubleshooting

  • ★ LogMeOnce app login issues
  • Browser password manager overlays LogMeOnce when filling forms
  • Unable to sign in on a new device
  • Troubleshooting Mac extension
  • I am getting a "connection failure" error when I try to install LogMeOnce for firefox

Recent Updates

  • Release Notes for 7.x
  • Release Notes for 7.0
  • Release Notes for 6.4

Account Signup

  • How To Use Account Recovery

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