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How to login to your LogMeOnce account using two-factor authentication

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Support Team
March 10, 2021 17:22
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What is Two-Factor Authentication?

People log-in to conventional websites using only a single master password. More recently, due to cybersecurity concerns, many websites are aiming to boost account security by having users log-in with two-factor authentication (2FA). 

In a nutshell, 2FA is a mechanism that allows users to protect passwords with something only they have, such as separate code, picture, or fingerprint. For example, when I log-in to my account, I will enter my password first, and then the website will send me a code via SMS. Only after I enter that code into my account log-in page will I be able to access my account.

2021-03-09_22-22-04.png

Since it’s essentially a two-factor log-in, it ensures that hackers will not be able to access accounts. The hacker may, after some time, crack a password. However, he/she will not be able to log-in, since they do not have access to the second part of the authentication, which is the code/picture/fingerprint.

Using 2FA with LogMeOnce

When using LogMeOnce, you have seven different options for using 2FA. These options are: 

  • Selfie-2FA
  • SMS Message
  • Voice Call
  • Email message
  • Google Authenticator/ TOTP
  • USB Flash Drive
  • X.509 Certificate

This article will explore how to enable and login with each of these options.

How to Log-in with Selfie-2FA 

2fa1.png

  1. Once you’ve logged in, click on “Two-Factor Authentication” on the homepage.
  2. Enable “Selfie-2FA” by clicking the button next to it.
  3. Select the mobile device you wish to enable.
  4. Download the free LogMeOnce app.
  5. Log-in to your account on the mobile device. You will receive an email. 
  6. After receiving the email, click on the blue button that says “Recover with Apple iPhone12”. 
  7. Clicking this will allow you to answer a security question to recover your account.
  8. Answer the security question.
  9. Enter PIN, after this you’re in the account on your mobile device.
  10. Go back to “Two-Factor Authentication” on the homepage, click “Selfie-2FA” again, and choose the device. 
  11. Click “Allow” on your mobile device, and then “Save Changes” on the computer.
  12. Now, to Log-in with the selfie feature, log-out of your computer account, and then enter your username and password.
  13. Once you see this page on your computer, you’ll need to “allow” access from your mobile device.
  14. After clicking “allow”, you’ll be logged in. 

How to Log-in with an SMS 

2fa7.png

  1. Once you’ve logged in, click “Two-Factor Authentication” on the homepage.
  2. Enable “SMS Message” by clicking the button next to it.
  3. Enter your phone number.
  4. You’ll receive a one-time verification code via text.
  5. Enter that code.
  6. Click “save changes”.
  7. Download the free LogMeOnce app.
  8. When logging in, you’ll be texted a one-time verification code after you enter your credentials. 
  9. Enter the code and you’ll be logged in!

How to Log-in with Voice Call 

  1. Once you’ve logged in, click “Two-Factor Authentication” on the homepage.
  2. Enable “Voice Call” by clicking the button next to it.
  3. Enter your phone number, and click “Send Code”.
  4. You will receive a phone call. Answer that call and then enter the password presented into your computer account.
  5. Click “Verify” and then “Save Changes”.
  6. Download the free LogMeOnce app.
  7. When you’re logging in, you’ll receive a call. Enter the code presented in the call and then click “verify". 
  8. You will be logged in.

How to Log-in with Email Message

2fa8.png

  1. Once you’ve logged in, click “Two-Factor Authentication” on the homepage.
  2. Enable “Email message” by clicking the button next to it.
  3. Enter your email address.
  4. Click “Send Code”.
  5. You will receive an email with a verification code.
  6. Enter that code and click “Verify” and then “save changes”.
  7. Open the LogMeOnce app and then enter your pin to log-in.
  8. You will receive another code in your email, and then enter that into your mobile device.
  9. Click “Verify”, and then you’ll be logged in.

How to Log-in with Google Authenticator/ TOTP

2fa2.png

  1. Once you’ve logged in, click “Two-Factor Authentication” on the homepage.
  2. Enable “Google Authenticator / TOTP” by clicking the button next to it.
  3. Install the Google Authenticator app on your mobile device.
  4. In Google Authenticator, touch Menu and select "Get Started”.
  5. Select “Scan a QR code”.
  6. Use the phone to scan the QR code on your computer.
  7. You will receive a verification code after scanning the QR code. Enter the code.
  8. Click “Verify” and then “Save Changes”.
  9. Download the free LogMeOnce app, and keep Google Authenticator open.
  10. When you’re logging in, you’ll be asked to enter another code from Google Authenticator. Enter this code.
  11. You will be logged in.

How to Log-in with USB Flash Drive

2fa3.png

  1. Once you’ve logged in, click “Two-Factor Authentication” on the homepage.
  2. Enable “USB Flash Drive” by clicking the button next to it.
  3. You need to download LogMeOnce Tools, so click the green button that says “Click to download”.
  4. Click on “Download Tools”.
  5. Run the downloading file.
  6. Plugin a USB into your computer.
  7. LogMeOnce will detect the USB, so just select it and continue.
  8. Click “Save Changes”.
  9. This will validate the flash drive.
  10. Now when you log-in, all you need to complete 2FA is the USB drive plugged into your computer.

How to Log-in with X.509 Certificate

2fa4.png

  1. Once you’ve logged in, click on “Two-Factor Authentication” on the homepage.
  2. Enable “X.509 Certificate” by clicking the button next to it.
  3. Download CRT and by clicking the orange button.
  4. Open the CRT File and click “Install Certificate”.
  5. Click “Next” in the Certificate Import Wizard twice, and then click “Finish”.
  6. You will get a message saying that the import was successful.
  7. Click on the orange button to download PKCS#12.
  8. Enter password.
  9. Another Certificate Import Wizard will open up- click “Next” twice and then enter your password. 
  10. Click “Next” twice again and then click “Finish”.
  11. You will get another message saying that the import was successful.
  12. Check the “Enable X.509 Certificate Authentication” box and click “Save Changes”.
  13. Now when you try to log-in from your device, you will be in!

How to Log-in with Security Key (Such as Yubikey)

You can login with 2FA using Yubikey or other security keys. Add your Security Key (Yubikey) to LogMeOnce.

2fa5.png

After validation, you can now use your security key.

 

2fa6.png

 

 

 

 

 

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