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LogmeOnce - How to get Technical support?

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Support Team
August 29, 2012 02:06
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LogmeOnce_FAQs_How_to_get_Technical_Support_01_image1.png

We offer you multiple support options

 

  1. Open your Browser. (Firefox, Chrome, Safari, or Microsoft IE)
  2. If a user is already registered with LogmeOnce, then click on LogmeOnce extension and provide your credentials
  3. Click on “Login” button
  4. If a user is not registered yet then register with LogmeOnce first using Signup.
  5. After you are logged in, click on “Help” button which is located on the right side of LogmeOnce Dashboard, or your computer screen. Type your question and Enter to get a list of answers. You may select a support article or click on Contact Us, if you do not find answer to your question.help1.png
  6. While clicking on “Submit a support request”,  User will be asked to enter “Question”, “Details”, “Name” and “Your email address” and click on Submit button.help5.png help32.png
  7. Enter all mandatory details and click on “Submit” button.
  8. Once your ticket is submitted, a “Thank You” Message screen will be displayed on the screen.

 help4.png

 

  • LogmeOnce FAQs_How to get Technical Support_01.pdf (700 KB)
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