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  • How to get technical support?

How to get technical support?

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Support Team
August 29, 2012 02:06
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We offer you multiple support options!

Inside the application

1. If a user has already signed up for LogmeOnce, then click the extension and enter your login information.
2. Select "Login" from the menu.
3. On the upper right corner of the LogmeOnce Dashboard, after you have logged in, click the "?" icon.

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4. A small window will be displayed. Enter your question and press Enter to get a list of possible answers.

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5. If you can't find the answer to your query in a support article, click Contact Us.

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6. The user will be prompted to submit their "Question," "Details," "Name," and "Your email address" after selecting Contact us.

7. Click the "Send" button after providing all the necessary information.

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After you submit your ticket, a "Thank You" message screen will appear on the screen.

 

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LogMeOnce help center

1: Navigate to the LogMeOnce support page at https://support.logmeonce.com/hc/en-us. 
2: On the top right of the screen, click the "Submit a request" button.

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3: You will be directed to a page where you must enter your name, request details, etc.
4: Once you've completed all of the required fields, click on "Submit".

 

On the login screen 

1.Launch your browser. (Firefox, Chrome, Safari, or Microsoft Internet Explorer)
2. Follow this link to the sign-up/login page:
https://secure.logmeonce.com/login.php

3. Select the Help option located on the right side of the screen.

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  • LogmeOnce FAQs_How to get Technical Support_01.pdf (700 KB)
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