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  2. FAQs: Team & Enterprise
  3. Getting Started - For Your Team Members (End Users/Employees)

How to login to your account

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Support Team
September 22, 2017 05:41
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When you receive your welcome email, it displays your Login URL. Please always use this URL to log in to your account. This will display a customized and branded version of the Login page for your company.

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Enter your Username and Password to log in to your account.

How to Change Password

To change your password follow these steps;

  • Login to your LogMeOnce account
  • Click on Smart Menu and select Profile under the General section.
  • On the Master Password field, click on Change to change.

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 Select the Password icon and then enter your Current password, then enter and verify your new password, and click Save Changes.

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How to Use Account Recovery

If you forgot your password, you can change it using the Account recovery feature. Click on the Account Recovery option from your company Login URL.

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After clicking on Forgot Password, you are requested to enter your account email address.

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Click on continue and a link to reset your password will be sent to the registered email address.

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Please check your email for the forgot password email and click on “Recover your account".

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You are requested to validate your security answer.

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Click on Continue to proceed with the recovery process.

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 After entering the correct password, you will be asked to enter your new password.

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  • Getting started with setting up your account
  • How to login to your account
  • Getting started with LogMeOnce for Android (Team/Enterprise edition)
  • Getting started with LogMeOnce for iPhone & iPad (Team/Enterprise edition)
  • Setting up Two-Factor Authentication- Users

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